Ember Lantern

At Well Lit Woods, we take pride in the quality and craftsmanship of our products. Each lamp is carefully inspected before shipping to ensure it meets our high standards. However, if you are not completely satisfied with your purchase, we’re here to help!

Returns:

• If your product arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue and we will work with you to either replace the item or issue a full refund.
• If for any reason you are unsatisfied with our product, please contact us within 14 days of delivery so that we can help resolve any issues, replace damaged parts, or process refunds.
• Custom or personalized orders cannot be returned unless they arrive damaged or defective.

At Well Lit Woods, we carefully package each of our handcrafted lamps to ensure they arrive safely and in perfect condition. Please review our shipping policies below:

Processing Time:

• All of our lamps are made to order. Please allow 1-3 business days for processing and production before your order is shipped.
• For custom orders or large quantities, additional time may be required. We will notify you of any changes to the expected processing time.

Shipping Methods:

• We offer free standard shipping within the United States. Delivery times typically range between 3-7 business days, depending on your location.

International Shipping:

• We do not currently offer international shipping at this time.